Returns & Exchanges
Dries Van Noten offers a refined return process, allowing customers to return or exchange eligible items within 14 days of delivery provided they are in their original, pristine condition with all tags attached. We ensure a seamless experience to maintain the high standards of our luxury collections.
Initiate Your Request
Log into your account or visit our online returns portal to select the items you wish to return and receive a Return Authorization Number.
Prepare the Package
Place the items in their original designer packaging and secure them inside the shipping box, ensuring the Return Authorization is included.
Affix Shipping Label
Attach the pre-paid courier label provided in your original shipment to the outside of the box, covering any previous delivery markings.
Drop-off and Verification
Deliver your package to the designated courier location; once received at our atelier, your return will undergo a quality inspection before your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing